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IBM, Lenovo Top ITIC 2016 Reliability Poll; Cisco Comes on Strong

2016, ITIC Reports & Surveys / By

IBM Power Systems Servers Most Reliable for Seventh Straight Year; Lenovo x86 Servers Deliver Highest Uptime/Availability among all Intel x86-based Systems; Cisco UCS Stays Strong; Dell Reliability Ratchets Up; Intel Xeon Processor E7 v3 chips incorporate advanced analytics; significantly boost reliability of x86-based servers

In 2016 and beyond, infrastructure reliability is more essential than ever.

The overall health of network operations, applications, management and security functions all depend on the core foundational elements: server hardware, server operating systems and virtualization to deliver high availability, robust management and solid security. The reliability of the server, server OS and virtualization platforms are the cornerstones of the entire network infrastructure. The individual and collective reliability of these platforms have a direct, immediate and long lasting impact on daily operations and business results. For the seventh year in a row, corporate enterprise users said IBM server hardware delivered the highest levels of reliability/uptime among 14 server hardware and 11 different server hardware virtualization platforms. A 61% majority of IBM Power Systems servers and Lenovo System x servers achieved “five nines” or 99.999% availability – the equivalent of 5.25 minutes of unplanned per server /per annum downtime compared to 46% of Hewlett-Packard servers and 40% of Oracle server hardware. …

IBM, Lenovo Top ITIC 2016 Reliability Poll; Cisco Comes on StrongRead More »

IBM, Lenovo Top ITIC 2016 Reliability Poll; Cisco Comes on Strong Read More »

Parallels Access 2.0 Adds Android Support, Lowers Pricing

2014, ITIC Reports & Surveys / By

Parallels Access 2.0 remote desktop application for Android and iOS tablets and smart phones is a “must have” for anyone that needs seamless, efficient remote access to PC and Mac desktop applications from Android and iOS smart phones and tablets.

Desktops to Go

Parallels, a well established and respected vendor in the remote desktop access arena for the Apple Mac, iPhone and iPad market has upped its game with the 2.0 release of its Parallels Access application (www.parallels.com/access). The newest version of the remote access package now supports Android phones and tablets. It also delivers a slew of new features for a more improved and seamless remote access experience.

At the same time, Parallels also lowered the retail pricing on the product. Parallels Access 2.0 now lists for $19.99 annually or $34.99 for two years, for individual users (with up to five computers). And finally, the company introduced Parallels Access for Business (www.parallels.com/access-business) which enables organizations to centrally assign, manage, and secure remote access to their computers. …

Parallels Access 2.0 Adds Android Support, Lowers PricingRead More »

Parallels Access 2.0 Adds Android Support, Lowers Pricing Read More »

IBM z/OS, IBM AIX, Debian and Ubuntu Score Highest Security Ratings

2014, ITIC Reports & Surveys / By

Eight out of 10 — 82% — of the over 600 respondents to ITIC’s 2014-2015 Global Server Hardware and Server OS Reliability survey say security issues negatively impact overall server, operating system and network reliability. Of that figure a 53% majority of those polled say that security vulnerabilities and hacks have a “moderate,” “significant” or “crucial impact on network availability and uptime (See Exhibit 1).

Overall, the latest ITIC survey results showed that organizations are still more reactive than proactive regarding security threats. Some 15% of the over 600 global corporate respondents are extremely lax: some seven percent said that security issues have no impact on their environment while another eight percent indicated that they don’t keep track of whether or not security issues negatively affect the uptime and availability of their networks. In contrast, 24% of survey participants or one-in-four said security has a “significant” or “crucial” negative impact on network reliability and performance.

Still, despite the well documented and high profile hacks into companies like Target, eBay, Google and other big name vendors this year, the survey found that seven-out-of-10 firms – 70% – are generally confident in the security of their hardware, software and applications – until they get hacked. …

IBM z/OS, IBM AIX, Debian and Ubuntu Score Highest Security RatingsRead More »

IBM z/OS, IBM AIX, Debian and Ubuntu Score Highest Security Ratings Read More »

Contemplating a Hybrid Cloud Deployment? Why Infrastructure Matters

Laura's Insights ITIC Blog / By

The forecast for 2014 and beyond is cloud, cloud and more cloud – cloud computing, that is. For a majority of organizations – irrespective of size or vertical market – it’s a matter of “when” not “if” they will initiate a cloud computing deployment.

And ITIC survey data indicates that hybrid clouds will predominate and be the cloud architecture of choice for 64% of businesses. Hybrid cloud solutions offer organizations the best elements of public and private clouds when properly architected, tested, deployed and maintained. The benefits include reduced costs based on a utility-like pay-per-use model, greater scalability, flexibility and greater efficiencies in terms of manageability and business processes.

That said, in order to ensure optimal hybrid cloud performance and maximize Return on Investment (ROI), companies must start with a strong foundation. This includes a robust, reliable, flexible, scalable, manageable and secure infrastructure that provides integration and interoperability among legacy network components and the firm’s public and private clouds. Any hybrid cloud deployment lacking in these aforementioned elements is almost certainly doomed to failure. …

Contemplating a Hybrid Cloud Deployment? Why Infrastructure MattersRead More »

Contemplating a Hybrid Cloud Deployment? Why Infrastructure Matters Read More »

IBM Platform Resource Scheduler Automates, Accelerates Cloud Deployments

Laura's Insights ITIC Blog / By

One of the most daunting and off-putting challenges for any enterprise IT department is how to efficiently plan and effectively manage cloud deployments or upgrades while still maintaining the reliability and availability of the existing infrastructure during the rollout.

IBM solves this issue with its newly released Platform Resource Scheduler which is part of the company’s Platform Computing portfolio and an offering within the IBM Software Defined Environment (SDE) vision for next generation cloud automation. The Platform Resource Scheduler is a prescriptive set of services designed to ensure that enterprise IT departments get a trouble-free transition to a private, public or private cloud environment by automating the most common placement and policy procedures of their virtual machines (VMs). It also helps guarantee quality of service while greatly reducing the most typical human errors that occur when IT administrators manually perform tasks like load balancing and memory balancing. The Platform Resource Scheduler is sold with IBM’s SmartCloud Orchestrator and PowerVC and is available as an add-on with IBM SmartCloud Open Stack Entry products. It also features full compatibility with Nova APIs and fits into all IBM OpenStack environments. It is built on open APIs, tools and technologies to maximize client value, skills availability and easy reuse across hybrid cloud environments. It supports heterogeneous (both IBM and non-IBM) infrastructures and runs on Linux, UNIX and Windows as well as IBM’s zOS operating systems. …

IBM Platform Resource Scheduler Automates, Accelerates Cloud DeploymentsRead More »

IBM Platform Resource Scheduler Automates, Accelerates Cloud Deployments Read More »

Does Infrastructure Really Matter When it Comes to IT Security?

Laura's Insights ITIC Blog, News / By

Yes, infrastructure absolutely does matter and has a profound and immediate impact on enterprise security.

Server hardware (and the server operating systems and applications that run on them) form the bedrock upon which the performance, reliability and functionality of the entire infrastructure rests. Just as you wouldn’t want to build a house on quicksand, you don’t want your infrastructure to be shaky or suspect: it will undermine security, network operations, negatively impact revenue, raise the risk of litigation and potentially cause your firm to lose business.

And that’s just the tip of the iceberg. These days, many if not most corporate enterprises have extranets to facilitate commerce and communications amongst their customers, business partners and suppliers. Any weak link in infrastructure security has the potential to become a gaping hole, allowing a security breach to extend beyond the confines of the corporate network and extranet. Security breaches can infect and invade other networks with astounding rapidity.

Increasingly, aging and inadequate infrastructure adversely impacts enterprise security. …

Does Infrastructure Really Matter When it Comes to IT Security?Read More »

Does Infrastructure Really Matter When it Comes to IT Security? Read More »

Microsoft: Bullish or Bottoming Out? Part 2

Laura's Insights ITIC Blog / By

According to some press and industry, you’d think that Microsoft was all but dead. Microsoft’s tactical and strategic technology and business missteps are well publicized and dissected ad infinitum. Less well documented are Microsoft’s strengths from both a consumer and enterprise perspective and there are plenty of those.

Microsoft Strengths

One of the most notable company wins in the past five years is the Xbox 360 and Kinect.

Xbox 360 and Kinect: Simply put, this is an unqualified success. The latest statistics released earlier this month by the NPD Group show that Microsoft has a 47% market share and sold 257,000 Xbox 360 units in the U.S. in June, besting its rivals the Sony PlayStation 3 and Nintendo Wii for the 18th consecutive month. But Microsoft and indeed all the hardware games vendors find their sales shrinking due to the sharp increase in the numbers of users playing games on their smart phones. In Microsoft’s 2012 third fiscal quarter ending in March, Xbox 360 sales dropped 33% to $584 million. The consumer space is notoriously fickle and games users are always looking for the next big thing. Microsoft’s ace in the hole is the Kinect motion-controller, which still has a lot of appeal. The company is banking on that as well as slew of new applications and functions like the Kinect PlayFit Dashboard which lets users track the number of calories they burn when they play Kinect games. …

Microsoft: Bullish or Bottoming Out? Part 2Read More »

Microsoft: Bullish or Bottoming Out? Part 2 Read More »

2011 YTD in High Tech: Bold Aggressive Actions

Laura's Insights ITIC Blog, News / By

It’s hard to believe but the first quarter of 2011 is now a memory and we’re well into spring. The tone for the year in high technology was set in early January: fast, bold, aggressive action and sweeping management changes.

In the first four months of the year high tech vendors moved quickly and decisively to seize opportunities in established sectors (smart phones, virtualization, back-up and disaster recovery) and emerging markets (cloud computing, tablet devices and unified storage management). As 2011 unfolds, it’s apparent that high technology vendors are willing to shift strategies and shed executives in order to stay one step ahead of or keep pace with competitors. The competition is cutthroat and unrelenting. No vendor, no matter how dominant its market share, how pristine its balance sheet or how deep its order backlog and book to bill ratio dares relax or rest on its laurels for even a nanosecond.

Recaps of some of the year’s highlights thus far are very revealing. …

2011 YTD in High Tech: Bold Aggressive ActionsRead More »

2011 YTD in High Tech: Bold Aggressive Actions Read More »

ITIC 2011 Reliability Shows that Dell, HP, IBM & Stratus Score High Marks for Service & Support

ITIC Reports & Surveys / By

Dell, HP, IBM and Stratus Technologies won high praise from corporate users for their prompt and efficient after market technical service and support in the latest ITIC 2010-2011 Global Server Hardware and Server OS Reliability survey.

The results came from a broad based survey that polled organizations worldwide on the reliability, security and technical service and support from among 14 of the leading server hardware platforms and 18 of the most widely deployed server operating system distributions.

As we said in an earlier discussion, each poll elicits some surprising and unexpected revelations. In this survey, users reserved their highest encomiums and most critical barbs for the server hardware vendors – both in terms of product performance and reliability and the service and support they receive from their respective vendors. …

ITIC 2011 Reliability Shows that Dell, HP, IBM & Stratus Score High Marks for Service & SupportRead More »

ITIC 2011 Reliability Shows that Dell, HP, IBM & Stratus Score High Marks for Service & Support Read More »

As Ellison Rips Rivals, Oracle Services Slip, Support Prices Soar

Laura's Insights ITIC Blog, News / By

Memo to Larry Ellison: The Roman Coliseum halted gladiator combats around 435 A.D. SAP has thrown in the towel and has no interest in continuing a court battle. Hewlett-Packard executives are refusing to accept service on your lawsuits and HP’s newly named chief executive Leo Apotheker is laying low, presumably dodging your increasingly vituperative verbal assaults. You’ve got no takers for the bloody, bare knuckles brawl you crave. What does that tell you?

It should signal an end to the Circus Maximus sideshow but it won’t.

No one desires this much attention or sticks their chin out spoiling for a fight like Ellison. And in an industry like high tech that’s overflowing with giant egos, that’s saying something. It’s true that Ellison’s antics always make for reams and reams of good copy. Reporters calling for comments on the latest developments don’t even bother to suppress their mirth. Enough is enough, though. The Larry Ellison Show would be more amusing if corporate customers weren’t getting caught in the crossfire. …

As Ellison Rips Rivals, Oracle Services Slip, Support Prices SoarRead More »

As Ellison Rips Rivals, Oracle Services Slip, Support Prices Soar Read More »

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