Microsoft

Windows 8 Surface Tablet: Wait and See Attitude Prevails Users Want to be Wowed

ITIC’s Windows 8 Survey Data shows that companies and the industry at large is taking a “wait and see” attitude towards the Windows 8 Surface Tablet which Microsoft formally unveils this week.

Reviews so far have been mixed but there’s no doubt that this is Microsoft’s attempt to beat Apple at its own game in the tablet market AND one-up the iPad maker by delivering a tablet-like device that also has the power of a full-blown computer.

Hence, the mood is more cautious with respect to the Windows 8 RT Surface Tablet. This is Microsoft’s first foray into the tablet arena which is dominated by Apple’s iPad with 68% marketshare. Just over one third – 34% — of the over 500 ITIC survey respondents said their Windows 7 desktops were fine; another 24% indicated they’re already using the Apple iPad and are satisfied with its performance; 18% said other device purchases take priority and 16% said they were waiting to see how the Windows 8 Surface Tablet is priced. Ironically, only nine percent of survey participants said the Touch screen factored into their decision not to purchase the Windows 8 Surface Tablet. Interestingly, only 12% of survey participants said they would pass on the Windows 8 Surface Tablet because they’re already using an Android-based tablet. …

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Windows 8: ITIC Survey Data Shows Good Performance but No Compelling Need to Migrate Yet

Let’s be blunt: the biggest issue with Windows 8 is not the much-maligned Metro touch interface; it’s that 60% majority of corporations say they have “no compelling business need” to upgrade to the latest Microsoft desktop or the Windows 8 RT Surface Tablet which debut this week.

Those are the findings of ITIC’s latest independent ITIC Windows 8 Deployment and Usage Trends Survey which polled over 500 organizations during September.

The Web-based survey found that only 10% of respondents – or one-in-10 companies – have definitive plans to migrate to Windows 8 once it’s released on October 26. That’s in stark contrast to the 64% of the respondents to ITIC’s Windows 7 poll who stated their intentions to migrate to Windows 7 just Microsoft released that operating system in the fall of 2009.

Similarly, only 9% of those polled currently plan to purchase a Windows 8 Surface Tablet compared with 49% who say they will not buy the forthcoming Windows 8 Surface Tablet. …

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Microsoft: Bullish or Bottoming Out? Part 2

According to some press and industry, you’d think that Microsoft was all but dead. Microsoft’s tactical and strategic technology and business missteps are well publicized and dissected ad infinitum. Less well documented are Microsoft’s strengths from both a consumer and enterprise perspective and there are plenty of those.

Microsoft Strengths

One of the most notable company wins in the past five years is the Xbox 360 and Kinect.

Xbox 360 and Kinect: Simply put, this is an unqualified success. The latest statistics released earlier this month by the NPD Group show that Microsoft has a 47% market share and sold 257,000 Xbox 360 units in the U.S. in June, besting its rivals the Sony PlayStation 3 and Nintendo Wii for the 18th consecutive month. But Microsoft and indeed all the hardware games vendors find their sales shrinking due to the sharp increase in the numbers of users playing games on their smart phones. In Microsoft’s 2012 third fiscal quarter ending in March, Xbox 360 sales dropped 33% to $584 million. The consumer space is notoriously fickle and games users are always looking for the next big thing. Microsoft’s ace in the hole is the Kinect motion-controller, which still has a lot of appeal. The company is banking on that as well as slew of new applications and functions like the Kinect PlayFit Dashboard which lets users track the number of calories they burn when they play Kinect games. …

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Microsoft: Bullish or Bottoming Out? Part 1

It’s been a busy summer for Microsoft and chief executive Steve Ballmer.

In recent weeks, the software giant; released customer previews and ship dates for the newest versions of its flagship Windows and Office products; purchased Yammer, a cloud-based enterprise social networking company; hosted its annual Worldwide Partners Conference (WPC) in Toronto, and; vocally signaled its intent to leave no stone unturned in competing head-on with rivals Apple and Google.

Sounds good, right? Unfortunately all of these positive moves are overshadowed by three things:

  • Microsoft reported the first quarterly loss in its 26 years of being traded as a public company. Slipping into the red for the first time in nearly three decades, Microsoft has reported a loss of $492 million in the June quarter. Most worrisome is the reason for the loss. Microsoft took a non-cash write-down of $6.2 billion related to non-performance of online advertising business and Internet services division, aQuantive, which Microsoft acquired in 2007. On a positive note, revenue for the fourth fiscal 2012 quarter rose four percent to $18.05 billion, compared to the $17.36 billion sales Microsoft posted in the same period a year ago.
  • A scathing profile, titled “Microsoft’s Lost Decade” in the current issue of Vanity Fair magazine by contributing Editor Kurt Eichenwald. In it, Eichenwald makes a case that Microsoft has spent the last ten years unsuccessfully dithering in several key market segments including smart phones, search engine, social networking, mobility and tablets, falling far behind competitors like Apple and Google.
  • Windows 8 is being dubbed as a “disaster” three months in some quarters before its scheduled October ship date.

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2011 in High Tech YTD Part 2: Management Shakeups at Google, HP, Microsoft etc.

Revolving Door

In contrast to Apple’s stunning success, the first calendar quarter of 2011 was a revolving door for other Silicon Valley companies and executives. There were management shifts, shakeups and ousters at Advanced Micro Devices (AMD), Google, Hewlett-Packard (HP) and Microsoft. They were variously aimed at jumpstarting product momentum (AMD, Microsoft), polishing a tarnished image and placating stockholders (HP) and providing an orderly transition of power (Google).

You need a scorecard to keep up with all the comings and goings.

AMD’s board ousted chief executive Dirk Meyer in mid-January after only 18 months on the job. It then appointed Senior Vice President and CFO Thomas Seifert, as interim CEO while the search goes on for a permanent chief executive. Siefert continues as chief financial officer and says he does not want to be considered for the permanent CEO position. This is probably a smart move. AMD’s flamboyant co-founder Jerry Sanders spent 33 years as CEO (1969 to 2002), but everyone who’s followed has had a short tenure. …

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2011 YTD in High Tech: Bold Aggressive Actions

It’s hard to believe but the first quarter of 2011 is now a memory and we’re well into spring. The tone for the year in high technology was set in early January: fast, bold, aggressive action and sweeping management changes.

In the first four months of the year high tech vendors moved quickly and decisively to seize opportunities in established sectors (smart phones, virtualization, back-up and disaster recovery) and emerging markets (cloud computing, tablet devices and unified storage management). As 2011 unfolds, it’s apparent that high technology vendors are willing to shift strategies and shed executives in order to stay one step ahead of or keep pace with competitors. The competition is cutthroat and unrelenting. No vendor, no matter how dominant its market share, how pristine its balance sheet or how deep its order backlog and book to bill ratio dares relax or rest on its laurels for even a nanosecond.

Recaps of some of the year’s highlights thus far are very revealing. …

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iPad2 Smashes Sales Records

It’s thinner. It’s faster. It’s here. It’s… Sold Out.

The “It” is the iPad2.

And with about 600,000 iPad2 units sold in the first three days of shipment – roughly twice as fast as the original – the iPad can now officially take its place in the pantheon of celebrated phenomena alongside the hula hoop, the Rubik cube, Elvis, Marilyn, Beatlemania, Bieber Fever et al.

Faster than you can say “I gotta have it” Apple’s iPad2 flew off the shelves on Friday and Saturday, dashing any notion (as well as the hopes of more than a few competitors) that the device and the public’s appetite for it has waned in the past year.

The iPad2 was out of stock at every one of the over three dozen Apple Retail stores that I phoned over the last 72 hours. The phone lines were jammed and I spent about five to 10 minutes typical in the busiest locations. …

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The Patent Game: Everybody’s Playing, You Snooze, You Lose

“Let the future tell the truth, and evaluate each one according to his work and accomplishments. The present is theirs; the future, for which I have really worked, is mine.”

— Nikola Tesla

Thomas Edison and Nikola Tesla have a lot in common with Apple, Google, HTC, and Motorola & Research in Motion.

They were/are all warriors in the ongoing war to see who can amass the largest number of the most lucrative technology patents. Edison and Tesla waged their battle from the late 1860s through the 1920s and the stakes were just as high then as they are now.

Nary has a week gone by without mention of the latest contretemps among the high tech industry titans. There’s been no cessation of hostilities during the holiday season. If anything, top tier companies have become even more aggressive about solidifying and extending their dominance in and out of their core competencies as 2010 comes to a close. …

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As Ellison Rips Rivals, Oracle Services Slip, Support Prices Soar

Memo to Larry Ellison: The Roman Coliseum halted gladiator combats around 435 A.D. SAP has thrown in the towel and has no interest in continuing a court battle. Hewlett-Packard executives are refusing to accept service on your lawsuits and HP’s newly named chief executive Leo Apotheker is laying low, presumably dodging your increasingly vituperative verbal assaults. You’ve got no takers for the bloody, bare knuckles brawl you crave. What does that tell you?

It should signal an end to the Circus Maximus sideshow but it won’t.

No one desires this much attention or sticks their chin out spoiling for a fight like Ellison. And in an industry like high tech that’s overflowing with giant egos, that’s saying something. It’s true that Ellison’s antics always make for reams and reams of good copy. Reporters calling for comments on the latest developments don’t even bother to suppress their mirth. Enough is enough, though. The Larry Ellison Show would be more amusing if corporate customers weren’t getting caught in the crossfire. …

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ITIC Windows 7 Survey Results: 75% of Users Give it High Marks for Performance & Reliability!

Thanks to everyone who responded to the independent, joint ITIC/Sunbelt Software survey on Windows 7, Desktop Infrastructure and Cloud Services deployment trends and issues. Please NOTE: no vendors sponsored this survey or in any way influenced the results.

Over 400 of you from 22 countries took time out of your busy schedules to respond to our poll.

Windows 7 is a winner!

As we noted in our previous blog, Windows 7 officially celebrates its 1st birthday, today — October 22nd. And there are plenty of reasons to celebrate. Yes, Windows 7 has sold over 240 million copies, to date making it the fastest selling OS in Microsoft’s (or any vendor’s) history. And yes, many of those sales can be attributed to pent-up demand because the overwhelming majority of the Windows installed base elected to remain on Windows XP and skip Vista. Admittedly, many organizations would opt to remain on Windows XP indefinitely if Microsoft was not ending support for the nearly 10 year old desktop OS. Those disclaimers aside, Windows 7’s success is no fluke. …

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