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Q & A: Mike Flannagan, VP & GM, Cisco’s Data & Analytics Group

ITIC’s coverage areas continue to expand and evolve based on your feedback. We will now feature Q&As with industry luminaries and experts discussing hot industry trends and technologies.

Cisco is one of the preeminent high technology companies and a market leader in networking for the last three decades. Cisco’s technologies and market strategies continue to evolve along with those of the overarching high tech industry and its expanding customer base. Cisco is expanding its presence beyond networking and becoming a driving force in The Internet of Things (IoT) and Data Analytics. Michael Flannagan is Vice President and General Manager of Cisco’s Data & Analytics Group. He is responsible for the company’s data and analytics strategy, and leads multiple software business units. This includes: Cisco’s Data Virtualization Business Unit; Cisco’s Analytics Business Unit and Cisco’s ServiceGrid Business Unit and Cisco’s Energy Management Business Unit. ITIC Principal Analyst spoke to Flannagan in-depth about Cisco’s recent analytics acquisitions and the increasingly prominent role analytics will play in Cisco’s products and strategy.

Laura DiDio, Cisco is upping its game with IoT Edge Analytics/Data Analytics, the acquisition of ParStream and its recent partnership with IBM to incorporate Watson’s cognitive computing and AI capabilities onto Cisco edge routers. Can you provide us with insight into the tangible positive impact that IoT Analytics is having both in the data center and at the Edge in terms of business and technical advantages – e.g. performance gains, positive impact on manpower and device resources, cost savings, driving top line revenue, lowering TCO, accelerating ROI and also helping to increase reliability and mitigate risk? …

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IBM, Lenovo Top ITIC 2016 Reliability Poll; Cisco Comes on Strong

IBM Power Systems Servers Most Reliable for Seventh Straight Year; Lenovo x86 Servers Deliver Highest Uptime/Availability among all Intel x86-based Systems; Cisco UCS Stays Strong; Dell Reliability Ratchets Up; Intel Xeon Processor E7 v3 chips incorporate advanced analytics; significantly boost reliability of x86-based servers

In 2016 and beyond, infrastructure reliability is more essential than ever.

The overall health of network operations, applications, management and security functions all depend on the core foundational elements: server hardware, server operating systems and virtualization to deliver high availability, robust management and solid security. The reliability of the server, server OS and virtualization platforms are the cornerstones of the entire network infrastructure. The individual and collective reliability of these platforms have a direct, immediate and long lasting impact on daily operations and business results. For the seventh year in a row, corporate enterprise users said IBM server hardware delivered the highest levels of reliability/uptime among 14 server hardware and 11 different server hardware virtualization platforms. A 61% majority of IBM Power Systems servers and Lenovo System x servers achieved “five nines” or 99.999% availability – the equivalent of 5.25 minutes of unplanned per server /per annum downtime compared to 46% of Hewlett-Packard servers and 40% of Oracle server hardware. …

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Contemplating a Hybrid Cloud Deployment? Why Infrastructure Matters

The forecast for 2014 and beyond is cloud, cloud and more cloud – cloud computing, that is. For a majority of organizations – irrespective of size or vertical market – it’s a matter of “when” not “if” they will initiate a cloud computing deployment.

And ITIC survey data indicates that hybrid clouds will predominate and be the cloud architecture of choice for 64% of businesses. Hybrid cloud solutions offer organizations the best elements of public and private clouds when properly architected, tested, deployed and maintained. The benefits include reduced costs based on a utility-like pay-per-use model, greater scalability, flexibility and greater efficiencies in terms of manageability and business processes.

That said, in order to ensure optimal hybrid cloud performance and maximize Return on Investment (ROI), companies must start with a strong foundation. This includes a robust, reliable, flexible, scalable, manageable and secure infrastructure that provides integration and interoperability among legacy network components and the firm’s public and private clouds. Any hybrid cloud deployment lacking in these aforementioned elements is almost certainly doomed to failure. …

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IBM Watson Takes Cognitive Computing to the Head of the Class

Pardon the pun, but there’s nothing elementary about IBM’s newly formed, New York City-based Watson Business Unit (BU).

IBM is committing $1 billion and 2,000 employees, as well as its considerable research and development (R&D) talents and marketing muscle to Watson, thus putting the full weight of its global technology and services brand behind the newly formed BU and initiative.

IBM CEO Virginia Rometty said that Michael Rhodin, most recently SVP of IBM’s Software Solutions Group, will take charge of the Watson Group. According to Rometty, the company established Watson as a separate BU based on the strong demand for cognitive computing. The IBM Watson Group will develop cloud-based technologies that can power services for businesses, industries and consumers.

Rometty also said the new IBM Watson Group notably integrates design, services, core functions, technologies, and a fully formed ecosystem which includes a design lab as well as hundreds of outside external partner applicants, foundations and advisors. All of these elements are crucial if Watson is to succeed. …

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IBM Platform Resource Scheduler Automates, Accelerates Cloud Deployments

One of the most daunting and off-putting challenges for any enterprise IT department is how to efficiently plan and effectively manage cloud deployments or upgrades while still maintaining the reliability and availability of the existing infrastructure during the rollout.

IBM solves this issue with its newly released Platform Resource Scheduler which is part of the company’s Platform Computing portfolio and an offering within the IBM Software Defined Environment (SDE) vision for next generation cloud automation. The Platform Resource Scheduler is a prescriptive set of services designed to ensure that enterprise IT departments get a trouble-free transition to a private, public or private cloud environment by automating the most common placement and policy procedures of their virtual machines (VMs). It also helps guarantee quality of service while greatly reducing the most typical human errors that occur when IT administrators manually perform tasks like load balancing and memory balancing. The Platform Resource Scheduler is sold with IBM’s SmartCloud Orchestrator and PowerVC and is available as an add-on with IBM SmartCloud Open Stack Entry products. It also features full compatibility with Nova APIs and fits into all IBM OpenStack environments. It is built on open APIs, tools and technologies to maximize client value, skills availability and easy reuse across hybrid cloud environments. It supports heterogeneous (both IBM and non-IBM) infrastructures and runs on Linux, UNIX and Windows as well as IBM’s zOS operating systems. …

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Two-Thirds of Corporations Now Require 99.99% Database Uptime, Reliability

A 64% majority of organizations now require that their databases deliver a minimum of four, “nines” of uptime 99.99% or better for their most mission critical applications . That is the equivalent of 52 minutes of unplanned downtime per database/per annum or just over one minute of downtime per week as a result of an unplanned outage.

Those are the results of ITIC’s 2013 – 2014 Database Reliability and Deployment Trends Survey, an independent Web-based survey which polled 600 organizations worldwide during May/June 2013. The nearly two-thirds of respondents who indicated they need 99.99% or greater availability is a 10% increase over the 54% who said they required a minimum of four nines reliability in ITIC’s 2011-2012 Database Reliability survey.

This trend will almost certainly continue unabated owing in large part to an increase in mainstream user deployments of databases running Big Data Analytics, Business Intelligence (BI), Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) applications. These applications are data intensive and closely align with organizations’ main-line-of-business and recurring revenue stream. Hence, any downtime on a physical, virtual or cloud-based DB will likely cause immediate disruptions that will quickly impact the corporation’s bottom line. …

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Microsoft: Bullish or Bottoming Out? Part 2

According to some press and industry, you’d think that Microsoft was all but dead. Microsoft’s tactical and strategic technology and business missteps are well publicized and dissected ad infinitum. Less well documented are Microsoft’s strengths from both a consumer and enterprise perspective and there are plenty of those.

Microsoft Strengths

One of the most notable company wins in the past five years is the Xbox 360 and Kinect.

Xbox 360 and Kinect: Simply put, this is an unqualified success. The latest statistics released earlier this month by the NPD Group show that Microsoft has a 47% market share and sold 257,000 Xbox 360 units in the U.S. in June, besting its rivals the Sony PlayStation 3 and Nintendo Wii for the 18th consecutive month. But Microsoft and indeed all the hardware games vendors find their sales shrinking due to the sharp increase in the numbers of users playing games on their smart phones. In Microsoft’s 2012 third fiscal quarter ending in March, Xbox 360 sales dropped 33% to $584 million. The consumer space is notoriously fickle and games users are always looking for the next big thing. Microsoft’s ace in the hole is the Kinect motion-controller, which still has a lot of appeal. The company is banking on that as well as slew of new applications and functions like the Kinect PlayFit Dashboard which lets users track the number of calories they burn when they play Kinect games. …

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Security Wars: Time to Use Continuous Monitoring Tools to Thwart Hackers

It’s time for corporations to wise up and use the latest, most effective weapons to safeguard and secure their data.

High tech devices, software applications, Emails, user accounts, social media and networks – even those presumed safe — are being hacked with alarming alacrity and ease.

Security tools, encryption and updating your networks with the latest patches are certainly necessary, but they are not enough. Corporations must arm themselves with the latest security tools and devices in order to effectively combat the new breed of malware, malicious code and ever more proficient hackers. I’m referring to the new breed of continuous monitoring tools that identify, detect and shut down vulnerabilities before hackers can find and exploit them. …

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2011 in High Tech YTD Part 3: Cisco Pulls Plug on Flip, Focuses on Core Competencies

Cisco Pulls the Plug on Flip

Following two consecutive fiscal quarters, Cisco Systems shocked the industry three weeks ago with the news that it will cease to manufacture its popular Flip video camera and will lay off the division’s 550 workers, substantially reducing its consumer businesses.

Also within the past two weeks, Cisco unveiled a voluntary retirement program aimed at workers 50 years old whose age plus tenure at the company equals 60; these workers have from May 10 through June 24 to opt in. This is the first time in two years that Cisco instituted such a cost cutting policy.

Cisco recently hired Gary Moore as Chief Operating Officer to fine tune its re-focused initiatives. …

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2011 in High Tech YTD Part 2: Management Shakeups at Google, HP, Microsoft etc.

Revolving Door

In contrast to Apple’s stunning success, the first calendar quarter of 2011 was a revolving door for other Silicon Valley companies and executives. There were management shifts, shakeups and ousters at Advanced Micro Devices (AMD), Google, Hewlett-Packard (HP) and Microsoft. They were variously aimed at jumpstarting product momentum (AMD, Microsoft), polishing a tarnished image and placating stockholders (HP) and providing an orderly transition of power (Google).

You need a scorecard to keep up with all the comings and goings.

AMD’s board ousted chief executive Dirk Meyer in mid-January after only 18 months on the job. It then appointed Senior Vice President and CFO Thomas Seifert, as interim CEO while the search goes on for a permanent chief executive. Siefert continues as chief financial officer and says he does not want to be considered for the permanent CEO position. This is probably a smart move. AMD’s flamboyant co-founder Jerry Sanders spent 33 years as CEO (1969 to 2002), but everyone who’s followed has had a short tenure. …

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