2023

ITIC 2024 Sexual Harassment, Gender Bias & Equal Pay Survey

This survey polls professional women (including students and interns) in Science, Technology, Engineering, and Math (STEM) disciplines on their real-world experiences dealing with the very serious issues of Sexual Harassment, Gender Bias, and Equal Pay in the workplace and how they deal with them.

 

Take the survey here: https://www.surveymonkey.com/r/VWXRC97

 

Leave a comment along with your email address for a chance to win one of three (3) $100 Amazon gift cards.

All responses are confidential.

 

 

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ITIC 2023 Reliability Survey IBM Z Results

The IBM z16 mainframe lives up to its reputation for delivering “zero downtime.”

 

The latest z16 server, introduced in April 2022, delivers nine nines—99.9999999%—of uptime and reliability. This is just over 30 milliseconds – 31.56 milliseconds to be precise – of per server annual downtime, according to the results of the ITIC 2023 Global Server Hardware, Server OS Reliability Survey.

ITIC’s 2023 Global Server Hardware, Server OS Reliability independent web-based survey polled nearly 1,900 corporations worldwide across over 30 vertical market segments on the reliability, performance and security of the leading mainstream on-premises and cloud-based servers from January through July 2023. To maintain objectivity, ITIC accepted no vendor sponsorship.

ITIC’s 2023 Global Server Hardware, Server OS Reliability survey also found that an 88% majority of the newest IBM Power10 server (shipping since September 2021) users say their organizations achieved eight nines—99.999999%—of uptime. This is 315 milliseconds of unplanned, per server, per annum outage time due to underlying system flaws or component failures. So, Power10 corporate enterprises spend just $7.18 per server/per year performing remediation due to unplanned server outages that occurred due to inherent flaws in the server hardware or component parts.

The IBM z16 and Power 10 server-specific uptime statistics were obtained by breaking out the results of more than 200 respondent organizations that deployed the z16 since it began shipping in April/May 2022. A 96% majority of these z16 enterprises say their businesses achieved nine
nines—99.9999999%—of server uptime. This is the equivalent of a near-imperceptible 31.56 milliseconds of per server annual downtime due to any inherent flaws in the server hardware and its various components (See Table 1).

An IBM spokesperson says that currently the IBM Z mainframe achieves an average of “eight nines” or 99.999999% reliability overall and that statistic includes the various versions (the z13, z14, z15 and z16) of its mainframe enterprise system. IBM has not yet reviewed ITIC’s independent survey data on the z16 results.

To put these statistics into perspective: The latest z16 corporate enterprises and their IT managers spend mere pennies per server/per year performing remediation activities due to unplanned per server outages that occurred due to inherent system failures.

This is the 15th consecutive year that the IBM Z and IBM Power Systems have dominated with the best across-the-board uptime reliability ratings among 18 mainstream distributions.

Additionally, the z16 customers say their firms experienced a 20% to 30% improvement in overall reliability, performance, response times and critical security metrics versus older iterations of the zSystems platforms.

Previous versions of the IBM Z mainframe—the z13, z14 and z15—always delivered best-in-class reliability. ITIC’s 2023 Global Reliability study found that the aggregate average results from all z13, z14 and z15 customers ranged between seven and eight nines of uptime depending on the version, age, server configurations and specific use cases.

There is an order of magnitude of that distinguishes the “nines” of uptime and reliability. For example, four nines of uptime—which is the current acceptable level of uptime for many mainstream businesses—equals 52.56 minutes of unplanned annual per server downtime. In contrast, five nines of uptime is the equivalent of just 5.26 minutes of unplanned annual per server downtime.

Meanwhile, the fault-tolerant levels of reliability – seven and eight nines, 99.99999% and 99.999999% represent 3.15 seconds and 315 milliseconds, respectively of unplanned per server annual outages due to server or component failures.

 

The z16: A Quantum Leap Forward in Reliability, Performance and Cloud Functionality

 

The IBM Z mainframes have always delivered best-in-class reliability, performance and security. However, the z16 quite literally takes a quantum leap forward by providing advanced capabilities like on-chip AI inferencing and quantum-safe computing.

The IBM z16 and Power10 servers also delivered the strongest server security, experiencing the fewest number of successful data breaches, the least amount of downtime due to security-related incidents and the fastest mean time to detection (MTTD). ITIC’s latest 2023 Global Server Hardware Security Survey found that 97% of IBM z16 enterprises were able to detect, isolate and shut down attempted data breaches immediately to within the first 10 minutes. Additionally, 92% of IBM Power10 customers detected and repelled attempted hacks immediately to within the first 10 minutes. An organization’s ability to identify and thwart security breaches, minimizes downtime, saves money and mitigates risk.

ITIC’s 2023 survey data found that 84% of respondent enterprises cited security issues as the top cause of unplanned downtime. And 67% of respondents cite human error as the cause of unplanned server and application outages. Human error encompasses everything from accidentally disconnecting a server, to misconfiguration issues and incompatibilities among disparate hardware and application and server OS software to failure to properly right size the server to adequately accommodate mission critical workloads.

Overall, the IBM z16 offers near perfect reliability and the most incredibly robust mainstream security available today.

ITIC 2023 Reliability Survey IBM Z Results Read More »

IBM Z, IBM Power Systems & Lenovo ThinkSystem Servers Most Secure, Toughest to Crack

For the fourth straight year, enterprises ranked mission critical servers from IBM, Lenovo, Huawei and Hewlett-Packard Enterprise (in that order) as the most secure platforms which experienced the least amount of successful data breaches and proved the most formidable for hackers to crack.

Only a miniscule 0.1% of IBM Z mainframes suffered unplanned downtime due to a successful data breach. And just two percent (2%) of IBM Power Systems; two percent (2%) of Lenovo Think Systems; three percent (3%) of Huawei KunLun and four percent (4%) of HPE Superdome servers experienced downtime, application inaccessibility and productivity disruptions due to security attacks.

Those are the results of ITIC’s 2022 Global Server Hardware Security survey which compared the security features and functions of 18 different server platforms. ITIC’s independent Web-based survey polled 1,550 businesses worldwide across 30 different vertical market sectors from January through mid-November 2022.

ITIC’s latest study found that strong security enabled IBM, Lenovo, Huawei and HPE corporate enterprises to lower annual IT operational costs related to cyberattacks by 27% to over 60%, compared to the least secure server hardware distributions. .

IBM, Lenovo, Huawei, HPE and Cisco hardware (in that order) recorded the top overall scores in every security category, successfully solidifying and improving their top positions as the most secure and reliable server platforms despite a significant 86% spike in security hacks and data breaches over the past two and a half years.

The top servers led by the IBM Z; IBM POWER; the Lenovo ThinkSystem; the Huawei KunLun and HPE (in that order), all scored their respective best security performances in the latest poll. These vendors achieved the best security results among 18 mainstream server hardware platforms in every security category, including:

  • The fewest number of successful security hacks/data breaches.
  • The least amount of overall unplanned server downtime for any reason and the least amount of unplanned server downtime due to a data breach incident.
  • The fastest Mean Time to Detection (MTTD) from the onset of the attack until the company isolated and shut it down.
  • The fastest Mean Time to Remediation (MTTR) to restore servers, applications and networks to full operation.
  • The least amount of lost, stolen, destroyed, damaged or changed data as a direct consequence of a security data breach (e.g. Ransomware, phishing scam or CEO fraud).
  • The least amount of monetary losses due to a successful security hack.
  • The highest confidence in the embedded security of the server hardware to deliver alerts/warnings and repel security attacks and data breaches.

The IBM Z mainframe outperformed all other server distributions – delivering near foolproof security and true fault tolerant seven nines or better (99.9999999%) uptime and reliability. Only a minuscule – 0.1% – of IBM Z mainframes and 0.2% of IBM LinuxONE III systems experienced a successful security breach.

IBM standalone Power Systems and the Lenovo ThinkSystem servers were in a statistical tie; with only two percent (2%) of respondents reporting a successful hack over the last 12 months. Only a minuscule – 0.1% – of IBM Z mainframes and IBM LinuxONE III systems experienced a successful security breach. The IBM Power8, Power9 and Power10 servers again delivered top notch security among all mainstream hardware distributions with 95% of survey respondents reporting their firms were able to identify and thwart attempted security penetrations immediately or within the first 10 minutes of detection.

The Lenovo ThinkSystem servers achieved the best security scores among all x86 server distributions for the fourth year in a row. Lenovo ThinkSystem servers similarly delivered the best MTTD rates among all Intel x86-based servers. A 95% of majority of Lenovo ThinkSystem survey respondents said their IT and security administrators detected and repelled attempted hacks and data breaches immediately or within the first 10 minutes of the penetration.

Huawei’s KunLun mission critical platform was close behind with three percent (3%) of customers experiencing a successful hack and four percent (4%) HPE Integrity Superdome customers said they had a successful security breach over the last year.

Just over one-in-ten or 11% of Cisco UCS servers were successfully hacked. Cisco’s hardware performed extremely well, particularly considering that a large portion of UCS servers are deployed in remote locations and at the network edge. Inexpensive unbranded White box servers again proved the most porous – nearly half – 48% – of survey respondents said their businesses were hacked. This is a four percent (4%) increase compared to ITIC’s 2021 survey.

Security is, and will remain the number one issue that either fortifies or undermines the reliability of mission critical server hardware, server operating system and applications. Businesses that hope to keep their data assets secure and ensure continuous, uninterrupted operations are well advised to deploy the most secure server hardware, server OS and application infrastructure. Security is and will continue to rank as the number one cause of unanticipated downtime for the foreseeable future. Any organization that ignores security does so at its own risk. Ask yourselves: what does my organization have to lose and how much is my company willing to risk?

IBM Z, IBM Power Systems & Lenovo ThinkSystem Servers Most Secure, Toughest to Crack Read More »

Server and Application Reliability by the Numbers: Understanding “The Nines”

Reliability/Uptime by the Numbers

Organizations measure server and application reliability percentages in “nines.” There is an order of magnitude difference of server and application reliability and uptime between each additional “nine.”  Four nines – 99.99% – reliability equals 52.56 minutes of unplanned per server/per annum downtime or 4.32 minutes of per server monthly unplanned downtime (See Table 1). By contrast, five nines – 99.999% – is the equivalent of 5.26 minutes of unplanned per server/per annum and just 25.9 seconds of monthly unplanned system downtime. The highly sought after continuous uptime and availability levels of six nines equals a near-imperceptible 2.59 seconds of per server unplanned monthly downtime, while seven nines equals 3.15 seconds of yearly system downtime.

Table1 below depicts the availability percentages and the equivalent number of annual, monthly and weekly hours and minutes of per server/per annum downtime. It illustrates the business and monetary impact on operations. ITIC publishes this table in every one of its Global Server Hardware, Server OS Reliability reports. It serves as a useful reference guide to enable organizations to calculate downtime and determine their levels of server uptime.

Table 1: Reliability/Uptime by the Numbers

Reliability %                   Downtime per year Downtime per month Downtime per week
90% (one nine) 36.5 days 72 hours 16.8 hours
95% 18.25 days 36 hours 8.4 hours
97% 10.96 days 21.6 hours 5.04 hours
98% 7.30 days 14.4 hours 3.36 hours
99% (two nines) 3.65 days 7.20 hours 1.68 hours
99.5% 1.83 days 3.60 hours 50.4 minutes
99.8% 17.52 hours 86.23 minutes 20.16 minutes
99.9% (three nines) 8.76 hours 43.8 minutes 10.1 minutes
99.95% 4.38 hours 21.56 minutes 5.04 minutes
99.99% (four nines) 52.56 minutes 4.32 minutes 1.01 minutes
99.999% (five nines) 5.26 minutes 25.9 seconds 6.05 seconds
99.9999% (six nines) 31.5 seconds 2.59 seconds 0.605 seconds
99.99999% (seven nines) 3.15 seconds 0.259 seconds 0.0605 seconds

Source: ITIC 2022 Global Server Hardware, Server OS Reliability Survey

The aforementioned metrics clearly underscore that the IBM z14, z15 and the newest z16; along with the LinuxONE III platform continue to maintain continuous levels of reliability, with just 0.0043 minutes of unplanned monthly per server downtime. This equates to just 3.15 seconds of unplanned per server annual downtime which is the equivalent of “seven nines” of true fault tolerant uptime. They were followed closely by the IBM Power8, Power9 and Power10 with one (1) minute of per server unplanned monthly downtime and the Lenovo x86-based ThinkSystem with 1.10 minutes of per server unplanned downtime each month. In practical terms, this means there is minimal or imperceptible impact on daily business operations, end user productivity and corporate revenue.

In 2022 and heading into 2023, a price tag of $100,000 (USD) for one hour of downtime for a single server is extremely conservative for all but the smallest micro SMBs with one to 25 employees. It equates to $1,670 per minute/per server. Hourly cost of downtime calculated at $300,000 equals about $5,000 per server/per minute. The cost of a more severe or protracted hourly outage that a business estimated at $1 million (USD) is the equivalent of $16,700 per server/per minute.

ITIC’s 2022 Global Server Hardware and Server OS Reliability Survey found that 91% of respondents now estimate that one hour of downtime costs the firm $301,000 or more; this is an increase of two (2) percentage points in less than two year. Of that number, 44% of those polled indicated that hourly downtime costs now exceed $1 million. Since 2021, only one (1%) percent of respondents said a single hour of downtime costs them $100,000 or less. Nine percent (9%) of respondents valued hourly downtime at $101,000 to $300,000.

There are many cost variables. For instance, an issue that takes down a server(s) running a non-business essential application; or downtime that occurs in off-peak or non-usage hours, may have minimal to no impact on business operations and negligible financial consequences.

On the other end of the spectrum, cloud-based server outages involving a virtualized server running two, three or four instances of a business-critical application housed in a single physical machine have the potential to double, triple or quadruple business losses when daily business operations are interrupted and employees and business partners, suppliers and other stakeholders are denied access to critical data.

The most expensive hourly downtime scenario presented in Table 2 depicts per server/per minute outage expense impacting 1,000 servers at an organization that values an hour of downtime at $10 million. In this example, a large enterprise could conceivably sustain crippling losses of $166,667,000 per server/per minute.

The aforementioned ITIC Hourly Downtime monetary figures represent only the costs associated with remediating the actual technical issues and business problems that caused the server or OS to fail. They do not include legal fees, criminal or civil penalties the company may incur or any “goodwill gestures” that the firm may elect to pay customers (e.g., discounted or free equipment or services).

Server and Application Reliability by the Numbers: Understanding “The Nines” Read More »

ITIC 2022 Global Server Reliability Survey Finds IBM Z, IBM Power Systems, Lenovo ThinkSystem deliver top reliability

  • The IBM Z and IBM Power Systems continue to dominate, delivering the best server reliability, uptime and security for the 14th straight year.
  • Lenovo’s ThinkSystem servers provide the top reliability and security among all x86 server distributions for nearly nine straight years.
  • Huawei KunLun, Hewlett-Packard Enterprise (HPE) Superdome mission critical servers also register high reliability and security rankings challenging the leaders. Cisco continues to up its game with robust network edge reliability and security.
  • IBM Z and IBM Power Systems deliver over 40x more uptime than least efficient “White box” platforms and 60x lower Total Cost of Ownership (TCO). The Lenovo ThinkSystem, Huawei KunLun and HPE Superdome (in that order) delivered the highest reliability among x86 platforms.
  • Over three-quarters of businesses – 78% – cite security as the top cause of unplanned downtime and 64% said human error causes unplanned outages.

 

 

Mission critical server and server OS distributions from IBM, Lenovo, Hewlett-Packard Enterprise (HPE), Huawei and Cisco continue to deliver the highest levels of inherent reliability and availability among 18 different server platforms despite a continuing spike in security hacks, increasing ecosystem complexities and ongoing supply chain challenges.

For the 14th consecutive year, the IBM Z, the LinuxONE III and the IBM Power Systems remained the preeminent server platforms posting the best across-the-board reliability ratings among 18 mainstream distributions. Some 96% of IBM Z mainframes and LinuxONE III server customers recorded seven nines (99.99999%) of true fault tolerant reliability and availability. The IBM Z, and LinuxONE III recorded a near-imperceptible 0.0043 minutes of per server unplanned monthly outages or just 3.15 seconds of unplanned per server downtime annually (See Table 1). This was followed by 93% of IBM Power Systems clients said the IBM systems achieved five and six nines of system reliability and availability (See Exhibit 1). The IBM Power8, Power9 and Power10 servers posted just one (1) minute each of unplanned per server monthly downtime.

The Lenovo ThinkSystem servers followed closely and posted the highest levels of reliability among all x86 hardware distributions for the eighth consecutive year. A 92% majority of Lenovo servers attained five and six nines of reliability, posting just over one minute – 1.10 – of unplanned per server monthly downtime. The Huawei KunLun and Fusion servers, the HPE Superdome and the Cisco UCS hardware (in that order), rounded out the top five most reliable server platforms.

Those are the results of the ITIC 2022 Global Server Hardware, Server OS Reliability independent Web-based survey. It polled 1,550 corporations across 30 vertical market segments worldwide on the reliability, performance and security of the leading mainstream on-premises and cloud-based servers from July through mid-November 2022. In order to maintain objectivity, ITIC accepted no vendor sponsorship.

The increased server and server operating system uptime and availability enabled the IBM, Lenovo, Huawei, HPE and Cisco servers (in that order) to deliver, the most economical Total Cost of Ownership (TCO) among all mainstream distributions in datacenters, at the network edge and in hybrid cloud environments.

The Lenovo ThinkSystem servers likewise improved their uptime and availability recording the best reliability among all x86 servers – a scant 1.10 minutes of per server unplanned monthly outages. The Huawei KunLun and Fusion platforms also improved uptimes with 1.27 minutes each of unplanned per server outage, along with the HPE Superdome platform which averaged 1.44 minutes of unanticipated per server downtime. Cisco’s UCS servers also hung tough. Cisco servers frequently are installed at the network edge/perimeter, which is often the first line of attack. The Cisco UCS servers registered two (2) minutes of monthly unplanned per server downtime.

The top server reliability vendors – led by IBM, Lenovo, HPE and Huawei – also delivered the strongest server security, experiencing the fewest number of successful data breaches and the least amount of downtime due to security-related incidents.

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