iPad

Parallels Access 2.0 Adds Android Support, Lowers Pricing

Parallels Access 2.0 remote desktop application for Android and iOS tablets and smart phones is a “must have” for anyone that needs seamless, efficient remote access to PC and Mac desktop applications from Android and iOS smart phones and tablets.

Desktops to Go

Parallels, a well established and respected vendor in the remote desktop access arena for the Apple Mac, iPhone and iPad market has upped its game with the 2.0 release of its Parallels Access application (www.parallels.com/access). The newest version of the remote access package now supports Android phones and tablets. It also delivers a slew of new features for a more improved and seamless remote access experience.

At the same time, Parallels also lowered the retail pricing on the product. Parallels Access 2.0 now lists for $19.99 annually or $34.99 for two years, for individual users (with up to five computers). And finally, the company introduced Parallels Access for Business (www.parallels.com/access-business) which enables organizations to centrally assign, manage, and secure remote access to their computers. …

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Windows 8 Surface Tablet: Wait and See Attitude Prevails Users Want to be Wowed

ITIC’s Windows 8 Survey Data shows that companies and the industry at large is taking a “wait and see” attitude towards the Windows 8 Surface Tablet which Microsoft formally unveils this week.

Reviews so far have been mixed but there’s no doubt that this is Microsoft’s attempt to beat Apple at its own game in the tablet market AND one-up the iPad maker by delivering a tablet-like device that also has the power of a full-blown computer.

Hence, the mood is more cautious with respect to the Windows 8 RT Surface Tablet. This is Microsoft’s first foray into the tablet arena which is dominated by Apple’s iPad with 68% marketshare. Just over one third – 34% — of the over 500 ITIC survey respondents said their Windows 7 desktops were fine; another 24% indicated they’re already using the Apple iPad and are satisfied with its performance; 18% said other device purchases take priority and 16% said they were waiting to see how the Windows 8 Surface Tablet is priced. Ironically, only nine percent of survey participants said the Touch screen factored into their decision not to purchase the Windows 8 Surface Tablet. Interestingly, only 12% of survey participants said they would pass on the Windows 8 Surface Tablet because they’re already using an Android-based tablet. …

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Microsoft: Bullish or Bottoming Out? Part 2

According to some press and industry, you’d think that Microsoft was all but dead. Microsoft’s tactical and strategic technology and business missteps are well publicized and dissected ad infinitum. Less well documented are Microsoft’s strengths from both a consumer and enterprise perspective and there are plenty of those.

Microsoft Strengths

One of the most notable company wins in the past five years is the Xbox 360 and Kinect.

Xbox 360 and Kinect: Simply put, this is an unqualified success. The latest statistics released earlier this month by the NPD Group show that Microsoft has a 47% market share and sold 257,000 Xbox 360 units in the U.S. in June, besting its rivals the Sony PlayStation 3 and Nintendo Wii for the 18th consecutive month. But Microsoft and indeed all the hardware games vendors find their sales shrinking due to the sharp increase in the numbers of users playing games on their smart phones. In Microsoft’s 2012 third fiscal quarter ending in March, Xbox 360 sales dropped 33% to $584 million. The consumer space is notoriously fickle and games users are always looking for the next big thing. Microsoft’s ace in the hole is the Kinect motion-controller, which still has a lot of appeal. The company is banking on that as well as slew of new applications and functions like the Kinect PlayFit Dashboard which lets users track the number of calories they burn when they play Kinect games. …

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2011 YTD in High Tech: Bold Aggressive Actions

It’s hard to believe but the first quarter of 2011 is now a memory and we’re well into spring. The tone for the year in high technology was set in early January: fast, bold, aggressive action and sweeping management changes.

In the first four months of the year high tech vendors moved quickly and decisively to seize opportunities in established sectors (smart phones, virtualization, back-up and disaster recovery) and emerging markets (cloud computing, tablet devices and unified storage management). As 2011 unfolds, it’s apparent that high technology vendors are willing to shift strategies and shed executives in order to stay one step ahead of or keep pace with competitors. The competition is cutthroat and unrelenting. No vendor, no matter how dominant its market share, how pristine its balance sheet or how deep its order backlog and book to bill ratio dares relax or rest on its laurels for even a nanosecond.

Recaps of some of the year’s highlights thus far are very revealing. …

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iPad2 Smashes Sales Records

It’s thinner. It’s faster. It’s here. It’s… Sold Out.

The “It” is the iPad2.

And with about 600,000 iPad2 units sold in the first three days of shipment – roughly twice as fast as the original – the iPad can now officially take its place in the pantheon of celebrated phenomena alongside the hula hoop, the Rubik cube, Elvis, Marilyn, Beatlemania, Bieber Fever et al.

Faster than you can say “I gotta have it” Apple’s iPad2 flew off the shelves on Friday and Saturday, dashing any notion (as well as the hopes of more than a few competitors) that the device and the public’s appetite for it has waned in the past year.

The iPad2 was out of stock at every one of the over three dozen Apple Retail stores that I phoned over the last 72 hours. The phone lines were jammed and I spent about five to 10 minutes typical in the busiest locations. …

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ITIC 2010-2011 Infrastructure Trends Survey Shows Sharp Increase in Mobility & Use of Ipads, Smart Phones in the Workplace; Cloud Deployments Slow

The sharp increase in remote and mobile workers is spurring the fast adoption of iPads in the workplace. At the same time, public cloud computing deployments among mainstream users remain slow and steady. These are some of the other survey highlights of the latest ITIC/Sunbelt Software survey on Desktop and Infrastructure deployment trends.

No Rush to the Cloud — Yet

Users on the Move: Number of Mobile workers increases

The survey results also confirm what has been widely reported: that greater numbers and percentages of users are spending more time telecommuting, traveling and generally working outside the corporate offices.

Over half – 58 percent of businesses say that up to 25 percent of their employees work remotely; another 18 percent of respondents said that between 26 to 50 percent of their workers are remote; 11 percent said that 51 to 75 percent work outside the office and seven percent of respondents said that 76 to 100 percent of their employees work remotely. It is significant that only 7 percent of the over 400 businesses polled say that none of their workers are remote or mobile. …

ITIC 2010-2011 Infrastructure Trends Survey Shows Sharp Increase in Mobility & Use of Ipads, Smart Phones in the Workplace; Cloud Deployments Slow Read More »

Happy 1st Birthday Windows 7; Now Can We Please Cancel Microsoft’s MidLife Crisis?

Windows 7 is now officially a year old. Since it was released October 22, 2009, Microsoft has sold over 240 million copies of the operating system — approximately seven copies per second. That makes it the fastest selling operating system in Microsoft’s history or any vendor’s history. Some industry pundits estimate that Windows 7 sales will top 300 million within the next six-to-eight months.

Microsoft has plenty of other reasons to celebrate Windows 7’s first birthday. Windows 7 has also been one of the most stable, reliable and secure releases in Microsoft’s history.

A three-quarters majority – 73 percent of the 400+ respondents to the latest joint ITIC/Sunbelt Software poll, gave Windows 7 an “excellent,” “very good” or “good” rating. …

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ITIC/Sunbelt Survey Shows Apple Users Extremely Satisfied with Performance, Reliability and Ease of use

In a clear indication of Apple’s continuing strength with business customers, a new survey of enterprise technology managers shows accelerating interest in purchasing first-time or additional Mac OS computers and iPhones.
Satisfaction with the performance, reliability and security of Apple devices – particularly Mac hardware, OS X 10.x operating systems and the iPhone 3 and 4 (the antenna problems of the newest iPhone 4 notwithstanding) were very high. On average, approximately two-thirds of the survey participants rated the performance and reliability of Apple devices as “Excellent” or “Very Good.”
In addition, the survey responses validate the record breaking iPad sales statistics. As of June 22, Apple said it had sold over three million iPads in the 80 days since its’ April release. The figure is presumably much higher today. The ITIC/Sunbelt survey also found that the iPad is off to a very strong start, with 23 percent or nearly one in four IT managers stating they’ve already purchased or ordered the new Apple tablet. Another 18 percent said they plan to purchase an iPad within the next nine months, while just over half – 51 percent — said they have no definitive timetable. The remaining 8 percent said they plan to wait until Apple cuts the iPad prices for the first time.
And 86% of the respondents who have already bought an iPad say they are using it for both personal and business functions.
The responses to the question, “How often do you or your business experience technical issues with Apple products/devices?” were very positive and encouraging. Some 12 percent said they never had any problems; 50 percent or half the respondents said they “rarely” experienced problems; 20 percent said they “occasionally” encountered technical issues every few months; 5 percent said “once a month;” 6 percent said “two or three times per month;” 5percent said “regularly or once a week,” while a very small 2 percent minority indicated they/their businesses encountered technical issues on a daily basis.

Among the other survey highlights:
• Nearly two-thirds of respondents — 63 percent — indicated they/their organizations use the various Apple devices for both personal and business functions.
• An overwhelming 82 percent majority of survey participants said they use their iPhones to access corporate Email and data.
• 24 percent, who did not currently own an iPhone, said they “have already decided” or are “very likely to switch” with an additional 35 percent saying “it’s possible we’ll switch when the current contract expires.”
• Eight out of 10 organizations said they are “more likely to allow more users to deploy Macintoshes as their enterprise desktops” in 2010-2011, up from 68 percent in the 2009 survey.
• The number of organizations reporting large complements of Macs and OS X 10.x in their organizations continues to climb. Some 7 percent of respondents said they have more than 250 Macs in their enterprise. In the 2008 survey, only 2 percent had more than 250 Macs.
• The percentage of mobile/remote users using Apple devices is rising quickly & significantly
• The line between Apple consumer and enterprise usage continues to blur : 79 percent of survey respondents said that their firms will increase integration with existing Apple consumer products such as the iPhone to allow users to access corporate e-mail and other applications in the 2010-2011 timeframe. This is an 11 percent increase from the 68 percent of respondents who answered that query in the ITIC/Sunbelt 2009 Apple Enterprise Usage survey.

Analysis
The growing popularity of Apple products in the personal lives of IT managers is having a continued spillover effect in the enterprise. The acceleration of interest compared to our previous surveys tells me this trend will continue unabated during the next 12 to 18 months.

This is the third Apple Consumer and Enterprise Survey conducted by ITIC and Sunbelt since 2008. Each successive survey has shown a steady increase in both the number of Macs and Apple devices being deployed by corporate enterprises. ITIC will release the results of additional survey questions on Apple product satisfaction, reliability, security and ease of adoption/integration in August, 2010.
Particularly noteworthy is the survey participants’ strong interest and enthusiasm for the iPad, a product just a few months old. Plus the already strong iPhone adoption will continue as old wireless contracts expire. One can only project that if iPhone becomes available on Verizon in the U.S., the numbers of additional enterprise-based units could be staggering.
Thus far, consumer and corporate users appear to be nonplussed and largely unaffected by the iPhone 4’s much publicized antenna problems which have led to reports of dropped calls the essay comments and first person customer interviews. First person customers interviews on the topic have elicited little more than a shrug. One user said, “So what? All mobile phones and PDAs drop calls.”
Still, Apple must respond decisively and quickly to address any performance, quality and reliability issues related to any and all of its products. Apple has a press conference scheduled for later today to address the issues.
At present however, these issues do not appear to be having an adverse impact on iPhone 4 sales.
With Apple’s enterprise success though, will come new challenges. IT managers who participated in the ITIC/Sunbelt survey extolled the features and functions of the Apple Macs, OS X 10.x, iPhone and iPad for consumers. However, as more and more Apple devices make their way into the enterprise, the lack of enterprise-class third-party management and performance-enhancement tools and technical support is becoming a significant barrier and impediment to widespread enterprise adoption. It is not as problematic though, for organizations that currently have just a few Macs or isolated pockets of Macs and OS X 10.x in specific departments such as graphics. Still, Apple will have to address these issues if it is to mount a serious challenge to Microsoft’s dominance. So far, the company has been silent about its enterprise strategy.
A new consortium of five third-party vendors calling itself the Enterprise Desktop Alliance (EDA) has taken the lead to promote the management, integration and interoperability capabilities of the Mac in corporate environments. Apple is well advised to forge a closer relationship with the EDA and its member organizations to foster greater third party integration and interoperability between Apple devices and rival platforms.
Part 2 of the Apple survey results as they relate to security issues will appear in a subsequent blog.

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Apple, Google Grapple for Top Spot in Mobile Web

Since January, the high technology industry has witnessed a dizzying spate of dueling, vendor product announcements.
So what else is new? It’s standard operating procedure for vendors to regularly issue hyperbolic proclamations about their latest/greatest offering, even (or especially) when the announcements are as devoid of content as cotton candy is of nutritional value. Maybe it’s just an outgrowth of the digital information age. We live and breathe instant information that circumnavigates the globe faster than you can say Magellan; the copy monster must be fed constantly. Or maybe it’s the protracted economic downturn which is making vendors hungrier than ever for consumer and corporate dollars.
Whatever the reason, there’s no doubt that high technology vendors – led by Google and Apple – are engaged in a near constant game of one-upmanship.
Apple indirectly started this trend in early January, when word began leaking out that Apple would finally announce the long-rumored iPad tablet in late January. The race was on among other tablet vendors to announce their products at the Consumer Electronics Show (CES) in Las Vegas in mid-January to beat Apple to the punch. A half-dozen vendors including, ASUSTeK Computer (ASUS), Dell, Hewlett-Packard, Lenovo, Taiwanese manufacturer Micro Star International (MSI) and Toshiba all raced to showcase their forthcoming wares in advance of Apple. It made good marketing sense: all of these vendors knew that once Apple released the iPad, that their chances of getting PR would be sorely diminished.
I have no problem with smaller vendors or even large vendors like Dell and HP, who rightfully reckon that they have to make their announcements in advance of a powerhouse like Apple to ensure that their products don’t get overlooked.
Apple vs. Google Battle of the Mobile Web Titans
But when the current industry giants and media darlings like Apple and Google start slugging it out online, in print and at various conferences, it’s overwhelming.
Apple and Google are just the latest in a long line of high technology rivalries. In the 1970s it was IBM vs. HP; in the 1980s, the rise of networking created several notable rivalries: IBM vs. Digital Equipment Corp. (DEC); IBM vs. Microsoft; Oracle vs. IBM; Novell vs. 3Com; Novell vs. Microsoft; Cabletron vs. Synoptics and Cisco vs. all the internetworking vendors. By the 1990s it was Microsoft vs. Netscape and Microsoft vs. pretty much everyone else.
The Apple vs. Google rivalry differs from earlier technology contests in that the relationship between the two firms began as a friendly one and to date, there has been no malice. Until August, 2009 Google CEO Eric Schmidt was on Apple’s board of directors. And while the competition between these two industry giants is noticeably devoid of the rancor that characterized past high tech rivalries, it’s safe to say that the two are respectfully wary of each other. Apple and Google are both determined not to let the other one get the upper hand, something they fear will happen if there is even the slightest pause in the endless stream of headlines.
Google and Apple started out in different markets – Google in the online search engine and advertising arena and Apple as a manufacturer of consumer hardware devices and software applications. Their respective successes – Apple’s with its Mac hardware and Google’s with its search engine of the same name have led them to this point: a head to head rivalry in the battle for supremacy of the mobile Web arena.
On paper, they appear to be two equally matched gladiators. Both companies have huge amounts of cash. Apple has $23 billion in the bank and now boasts the highest valuation of any high technology company, with a current market cap of $236.3 billion, surpassing Microsoft for the top spot. Google has $26.5 billion in cash and a valuation of $158.6 billion. Both firms have two of the strongest management and engineering teams in Silicon Valley. Apple has the iconic Steve Jobs who since his return has re-vitalized the company. Google is helmed by co-founders and creative geniuses Larry Page and Sergey Brin and since 2006 and Eric Schmidt, the CEO who knows how to build computers and make the trains run on time.
Fueling this rivalry is Apple’s and Google’s stake in mobile devices and operating systems. In Apple’s case this means the wildly successful iPhone, iPod Touch and most recently the iPad and the Mac Mini. Google’s lineup consists of its Chrome OS and Android OS which will power tablet devices like Dell’s newly announced Streak, Lenovo’s forthcoming U1 hybrid tablet/notebook due out later this year. The rivalry between the two is quite literally getting down to the chip level. Intel, which has for so long been identified with Microsoft’Windows-based PC platform is now expanding its support for Android – a move company executives have described as its “port of choice” gambit. Apple is no slouch in this area, either: its Macs – from the Mac Minis’ to the MacBook Pros, ship with Intel inside. Last week Nvidia CEO Jen-Hsun Huang weighed in on the Apple/Google rivalry on Google’s side, predicting that the tablet designs will converge around Google’s operating system.
But a stroll through any airport, mall, consumer home or office would give a person cause to dispute Huang’s claim: iPads and iPhones are everywhere. Apple recently announced that it has sold over two million iPads since the device first shipped in April. During a business trip from Boston to New Orleans last week I found that Apple iPads were as much in evidence as hot dogs at a ballpark.
Ironically, Microsoft, a longer term traditional rival of both Apple and Google is not mentioned nearly so often in the smart phone and tablet arenas. That’s because Microsoft’s Windows OS is still searching for a tablet to call its own. Longtime Microsoft partner HP, abruptly switched course: after Microsoft CEO Steve Ballmer got on stage and demonstrated Windows 7 running on HP’s slate, HP bought Palm and earlier this week acquired the assets of Phoenix Technologies which makes an operating system for tablets. That leaves Microsoft to promote its business centric Windows 7 phone which will run Xbox LIVE games, Zune music and the company’s Bing search engine. All is not lost for Microsoft: longtime “frenemy” Apple CEO Steve Jobs said recently that the new iPhone 4G will run Microsoft’s Bing fueling speculation that Apple will drop support for Google’s search engine. Both Google and Apple are still competing with Microsoft in other markets like operating systems, games and application software to name a few, but that’s another story.
There are other competitors in the smart phone and tablet markets but you’d hardly know it from the headlines. Research In Motion’s (RIM) Blackberry is still a market leader. But Apple and Google continue to dominate the coverage. I guess high technology just like sports revels in a classic rivalry. And this one promises to be a hard fought struggle.

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Apple iPad Debuts and Surprise, Lives Up to the Hype

“It” is finally here. Apple CEO Steve Jobs unveiled the iPad tablet device at the Yerba Buena Center for the Arts in San Francisco to a packed house amidst thunderous applause.
After months of speculation, which reached a fevered pitch over the last two weeks, it was absolutely imperative that Apple‘s iPad live up to the hype. And it does. Jobs characterized the iPad as a third device category between a notebook and a smart phone; and given the features and the form factor that is a credible claim.
The biggest and most pleasant surprise was the very affordable price tag: iPad list pricing begins at $499 for the basic 16GB model and goes up to $829 for the most expensive 64GB model which includes Wi-Fi and 3G. While many industry watchers expected the iPad to sell for less than $1,000 (US), it’s safe to say that no one expected it to break the $500 barrier. This aggressive tag should enable the iPad to effectively compete and competitively priced compared to the smaller and wildly popular Netbooks, which is no doubt exactly what Steve Jobs intended.
The iPad incorporates all of the rumored features and elements that consumers have come to expect and demand from Apple and then some. It incorporates superior graphics, an elegant case, a slick user interface and a multi-touch virtual keyboard. In another nod to usability, the iPad can be angled or tilted in any direction while still allowing the user to view the screen. And at just half an inch thick and weighing only 1 ½ lbs. the iPad sports a sylph-like silhouette that would be the envy of every supermodel, not to mention potentially millions of consumers who will love the portability of the slim, lightweight form factor.
The iPad, which comes equipped with a 1GHz Apple A4 chip, is also available in a variety of configurations to fit various budgets. Customers can purchase the iPad with 16-, 32-, or 64 GB solid state hard drives. And in what will surely be a boon to consumer and corporate road warriors, the iPad has a battery life of 10 hours for mainstream applications. And the iPad can sit on Standby for a month without requiring a charge, according to Jobs. All models come equipped with Wi-Fi and Bluetooth connectivity.
The iPad is also fully interoperable with Apple’s other top selling products the iPhone, iPod and iTunes. Interoperability is a necessary and crucial component to the iPad’s future success. It also has the speed and power to run the latest games, TV and movies; an E-book reader and content from multiple external sources.
Broad Appeal
The iPad seemingly has something for everyone: enough speed and power to attract the gaming crowd; E-book reader capabilities; Google Maps; the ability to watch TV, movies and video – YouTube can be viewed in high definition (HD). It also features broad application support which is the life blood and a necessary element for the success of any hardware device. It already supports popular applications such as Calendaring, Google Maps, Facebook and even Major League Baseball. The iPad will also appeal to scrapbooking and photography buffs. It has a photo scrubber bar on the bottom of the screen that has multiple settings, that lets the user flip through photo albums, run slideshows and listen to music. And while it may not be the [Amazon] Kindle Killer as some have dubbed it, at the very least the iPad will give the Kindle some tough competition. Apple has already lined up five publishing powerhouses including: Harper Collins, Macmillan, Simon and Shuster, Hatchett House and Penguin Books. More such partnerships will likely be announced in the coming months.
Analysis
The iPad has two missions to fulfill. The first is that it must equal or exceed the very high bar that Apple has set for itself. This is no mean feat. Apple aficionados and critics alike have been spoiled by the dizzying array of devices Apple has released over the past several years. These range from new innovative Mac Books like the MacBook Air to the market changing iPhone and iPod and the ubiquitous iTunes for music downloads.
Apple now finds itself in the enviable or unenviable position of having to top itself in the quest to deliver “the next big thing” and secure its spot on the top of the hardware mountain.
Secondarily, the iPad is Apple’s attempt to fell multiple competitors — from Amazon to Google to the Net book vendors — with a single arrow.
So how does the iPad stack up? From a feature/function standpoint it lives up to the hype and it exceeds expectations from a pricing standpoint. Steve Jobs may very well have introduced a third device category. The iPad appeals to a broad user constituency that includes gamers, E-book readers, music and photography lovers, Web surfers and mobile and remote users (and probably some corporate knowledge workers as well) as well as casual consumers who just want to get the latest and greatest consumer offering that won’t break their budgets.
Undoubtedly, there will be some users who will simply shrug their shoulders and say, “I already have a notebook or Net book, why do I need the iPad?” And that’s fine.
And while it may not kill Amazon’s Kindle or the rival Net books it will force those competitors to respond with more advanced features and aggressive price points in the near and intermediate term. There is no doubt that other vendors fear Apple as witnessed by the many new tablet devices that were introduced at the Consumer Electronics Show earlier this month. Everyone wanted to beat Apple’s iPad to market.
No, the iPad is not Moses coming down from the mountain with tablets containing The 10 Commandments, but then again Moses didn’t have such a large audience, the benefit of sending his message out via the Web or the advantage of Apple’s marketing machine.
When all is said and done, the sales to end users – consumer and corporate alike – will be the final arbiters of the iPad’s success. The first sales figures, including pre-orders should be available within the next few months. Meanwhile, Apple has done its part by imbuing the iPad with the features, functions and broad application and industry support that are necessary to make it a success. Barring any unforeseen or show stopping bugs, the iPad looks like a winner.

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