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Dell, HP, IBM and Stratus Technologies won high praise from corporate users for their prompt and efficient after market technical service and support in the latest ITIC 2010-2011 Global Server Hardware and Server OS Reliability survey.

The results came from a broad based survey that polled organizations worldwide on the reliability, security and technical service and support from among 14 of the leading server hardware platforms and 18 of the most widely deployed server operating system distributions.

As we said in an earlier discussion, each poll elicits some surprising and unexpected revelations. In this survey, users reserved their highest encomiums and most critical barbs for the server hardware vendors – both in terms of product performance and reliability and the service and support they receive from their respective vendors.

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