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For the tenth straight year, IBM and Lenovo servers again achieved top rankings in ITIC’s 2017 – 2018 Global Server Hardware and Server OS Reliability survey.

 IBM’s Z Systems Enterprise server is in a class of its own. The IBM mainframe continues to exhibit peerless reliability besting all competitors. The Z recorded less than 10 seconds of unplanned per server downtime each month. Additionally less than one-half of one percent of all IBM Z customers reported unplanned outages that totaled greater than four (4) hours of system downtime in a single year.

Among mainstream servers, IBM Power Systems 7 and 8 and the Lenovo x86 X6 mission critical hardware consistently deliver the highest levels of reliability/uptime among 14 server hardware and 11 different mainstream server hardware virtualization platforms. Each platform averaged just 2.1 minutes of unplanned per annum/per server downtime (See Exhibit 1). 

That makes the IBM Power Systems and Lenovo x 86 servers approximately 17 to 18 times more stable and available, than the least reliable distributions – the rival Oracle and HPE ProLiant servers.

 Additionally, the latest ITIC survey results indicate just one percent of IBM Power Systems and Lenovo System x servers experienced over four (4) hours of unplanned annual downtime. This is the best showing among the 14 different server platforms surveyed.

ITIC’s 10th annual independent ITIC 2017 – 2018 Global Server Hardware and Server OS Reliability survey polled 800 organizations worldwide from August through December 2017.  In order to obtain the most accurate and unbiased results, ITIC accepted no vendor sponsorship.

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Parallels Access 2.0 remote desktop application for Android and iOS tablets and smart phones is a “must have” for anyone that needs seamless, efficient remote access to PC and Mac desktop applications from Android and iOS smart phones and tablets.

Desktops to Go

Parallels, a well established and respected vendor in the remote desktop access arena for the Apple Mac, iPhone and iPad market has upped its game with the 2.0 release of its Parallels Access application (www.parallels.com/access). The newest version of the remote access package now supports Android phones and tablets. It also delivers a slew of new features for a more improved and seamless remote access experience.

At the same time, Parallels also lowered the retail pricing on the product. Parallels Access 2.0 now lists for $19.99 annually or $34.99 for two years, for individual users (with up to five computers). And finally, the company introduced Parallels Access for Business (www.parallels.com/access-business) which enables organizations to centrally assign, manage, and secure remote access to their computers.

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Eight out of 10 — 82% — of the over 600 respondents to ITIC’s 2014-2015 Global Server Hardware and Server OS Reliability survey say security issues negatively impact overall server, operating system and network reliability. Of that figure a 53% majority of those polled say that security vulnerabilities and hacks have a “moderate,” “significant” or “crucial impact on network availability and uptime (See Exhibit 1).

Overall, the latest ITIC survey results showed that organizations are still more reactive than proactive regarding security threats. Some 15% of the over 600 global corporate respondents are extremely lax: some seven percent said that security issues have no impact on their environment while another eight percent indicated that they don’t keep track of whether or not security issues negatively affect the uptime and availability of their networks. In contrast, 24% of survey participants or one-in-four said security has a “significant” or “crucial” negative impact on network reliability and performance.

Still, despite the well documented and high profile hacks into companies like Target, eBay, Google and other big name vendors this year, the survey found that seven-out-of-10 firms – 70% – are generally confident in the security of their hardware, software and applications – until they get hacked.

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For the sixth year in a row, corporate enterprise users said IBM server hardware delivered the highest levels of reliability/uptime among 14 server hardware and 11 different server hardware virtualization platforms. A 58% majority of IBM servers achieved “five nines” or 99.999% availability – the equivalent of 5.25 minutes of unplanned per server downtime compared to 46% of Hewlett-Packard servers and 40% of Oracle server hardware.

Those are the results of the latest independent ITIC 2014 Global Server Hardware and Server OS Reliability Survey which polled C-level executives and IT managers at over 600 organizations worldwide during March and April 2014.

The survey results showed that the overall reliability HP’s servers increased significantly in 2014 compared to the 2012 and 2013 polls and surpassing the uptime of rival Oracle servers which remained the same or declined slightly compared to prior polls. Cisco Systems, Inc.’s Cisco Unified Computing System (UCS) servers, which appeared for the first time in this year’s ITIC Reliability poll, made a very strong showing, posting uptime equal to or better than HP (depending on the category) and bested only by IBM server reliability. Half – 50% – of Cisco UCS server hardware users said they achieved 99.999% of per server/per annum availability.

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The Bring Your Own Device trend has created a security “Achilles Heel” for a 56% majority of organizations that have no response plan in place to deal with lost, stolen or hacked BYOD notebooks, tablets and smart phones. And 56% of organizations also acknowledge they are not fortifying their existing security measures, taking extra precautions or implementing security training despite recent high profile security attacks against Fortune 1000 firms like Adobe, Reuters, Target, Skype, Snapchat and others.

Equally alarming is that 50% of companies concede their corporate and employee-owned BYOD and mobile devices may have been hacked without their knowledge in the last 12 months, consequently leaving their datacenter servers and mission critical applications vulnerable to internal and external security breaches. Anecdotal evidence obtained from first person customer interviews indicates that 75% of IT and security managers are now lobbying executive management to construct mobile and BYOD-specific security policies to plug potential vulnerabilities.

Those are among the top findings of the ITIC/KnowBe4 “2014 State of Corporate Server, Desktop and BYOD Security Trends Survey.” The joint independent Web-based survey polled 300+ organizations in February 2014 on a wide range of issues including the organization’s approach to security; the biggest security threats and challenges facing their firms and the company’s preparedness to recognize and react to potential breaches.

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